Reference

How bententoto Handles Your Personal Information

Your account details, wallet activity across DANA, OVO, and GoPay, and the device you use to access the lobby are all handled with care — this page tells you exactly what we collect, why we collect it, and what choices you have.

Account data protectionLocal wallet privacy — DANA, OVO, GoPayMobile device data handlingYour right to access or delete dataContact path for privacy requests

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold on your account, ask for a correction, or request deletion, our support team handles privacy requests directly. You can reach us through live chat from inside your account dashboard, or by email for written requests that need a documented trail. For wallet-related data questions — like transaction records tied to your DANA, OVO, or GoPay activity — our account team can pull the relevant logs and walk you through what is stored.

Live Chat Support Open the chat widget from your account dashboard to raise a privacy query. Our team reviews data requests and responds with the details tied to your account.

Email Privacy Request Send a written data request to our support email for a documented response. Include your registered account details so we can verify and locate your data accurately.

Account Settings Path Some data preferences — like cookie settings and notification opt-outs — can be managed directly inside your account settings without needing to contact support at all.

DATA HANDLING STANDARDS

How We Keep Your Account Data Secure

Data security is built into how the platform runs, not added as an afterthought. Every connection between your device and our servers is encrypted via SSL, so your login credentials and wallet details stay private in transit. We apply access controls internally so only the teams who need your data to process a payment or resolve a support query can see it. Here is how each area works in practice.

Cookie and Session Data We use session cookies to keep you logged in across pages and to remember your wallet preference — DANA, OVO, or GoPay. You can clear or block cookies in your browser settings at any time.

Account Security Layer Login sessions are verified with OTP checks sent to your registered mobile number. If a new device attempts access, a re-verification step is triggered before the session is approved.

Data Retention Policy Active account data is kept as long as your account is open. Once you close your account, personal data no longer needed for legal or operational reasons is deleted or anonymised within a reasonable period.

Requesting Data Changes You can request access to, correction of, or deletion of your personal data by contacting support via live chat or email. We aim to respond to all data requests within a reasonable timeframe.

What We Collect and Why It Matters

bententoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bententoto, we collect the information needed to run your account — your name, contact details, and the payment method you use to top up, whether that is DANA, OVO, or GoPay. We log transaction records so your deposit and withdrawal

1
history stays accurate and traceable. When you access the lobby from your phone or browser, we also collect device identifiers and session data to keep your login secure and to maintain continuity across sessions. We do not sell your personal data to third parties. Information shared
2
with our payment processors — including the local e-wallet rails you use — is limited to what those processors need to complete the transaction. Cookies and similar technologies help us remember your preferences and session state; you can adjust cookie settings through your browser at any
3
time. Data is retained for as long as your account remains active and for the period required by applicable regulations in eligible regions. If you close your account, we will delete or anonymise personal data that is no longer needed for legal or operational purposes. All
4
data transfers are encrypted using SSL. Our privacy practices apply where local law permits us to operate, and they are subject to the jurisdiction in which you access our services.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on bententoto

These are the questions we hear most from people in Indonesia about how their data is handled — covering wallet records, account access, cookies, and what happens when you want your information changed or removed.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. Device and session data is also logged to keep your account secure across logins.

We do not sell your data. We share only what payment processors need to complete your DANA, OVO, or GoPay transactions, and only with the processors directly involved in that transaction.

Reach out through live chat inside your account dashboard or send an email request. Provide your registered details so we can locate your account and respond with the relevant data.

After closure, we delete or anonymise personal data that is no longer needed for legal or operational purposes. Some records may be retained for the period required by applicable local regulations.

Cookies keep your session active and remember your wallet preference so you do not have to re-select DANA or OVO on each visit. You can adjust or block cookies through your browser settings.

Yes. Your DANA, OVO, and GoPay transaction records are stored securely and accessible only to account and support teams when resolving a specific query you raise about your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBanjarmasin Live Table InfoFAQ Sportsbook Help

How bententoto Handles Your Personal Information

How to Reach Us About Your Data

How We Keep Your Account Data Secure

Common Questions About Your Privacy on bententoto

01 What personal data does bententoto collect when I open an account?

02 Does bententoto share my data with third parties?

03 How can I access or correct the data you hold about me?

04 What happens to my data if I close my account?

05 How does bententoto use cookies on my device?

06 Is my wallet transaction history private?

Privacy Policy

Related pages

Related pages